Disclosure Statement
In accordance with the Credit Contracts and Consumer Finance Act 2003 (CCCFA) and the Financial Service Providers (Registration and Dispute Resolution) Act 2008.
Who we are
Stream Finance Limited, trading as Stream Finance. A New Zealand-based finance brokerage. We compare finance options across a panel of third-party lenders on your behalf.
- Financial Service Provider (FSP) number: [TO BE CONFIRMED]
- Email: info@streamfinance.co.nz
- Phone: (022) 310 4961
- Website: stream.co.nz
What we do
We arrange finance between you and a panel of third-party lenders. We do not lend money ourselves. We are not financial advisors. Any information on this website, in our communications, or provided during the application process is general in nature and is not financial advice. You should seek professional financial advice before making any decisions.
External Dispute Resolution Scheme
We are a member of Financial Services Complaints Limited (FSCL), an independent external dispute resolution scheme approved by the Minister of Consumer Affairs.
- Email: complaints@fscl.org.nz
- Phone: 0800 347 257
- Mail: FSCL, PO Box 5967, Wellington 6140
- Online: fscl.org.nz
Fees and commissions
We are paid by the lender when your loan settles. In most cases the lender commission is our only payment. Where a broker fee applies (typically for complex, non-prime, or small-balance loans) we disclose the exact fee in writing before you sign anything.
Lender establishment, PPSR registration, administration and insurance fees may also apply. These are charged by the lender, not by us, and are fully disclosed on the loan agreement before you sign.
Conflicts of interest
Our lender panel pays commission at different rates. To manage this conflict, we select lenders based on your eligibility, rate, fees and suitability, not commission rate. We will disclose any material relationship between Stream Finance and a lender that could influence our recommendation.
Affordability and responsible lending
Under the CCCFA, lenders must be satisfied that any loan is affordable and suitable for you. We help you prepare the information needed (income, essential expenses, other debts) so that a proper affordability check can be completed before a loan is offered.
Credit checks
At the enquiry stage we do a soft check only. A hard credit enquiry is only run once you have selected a lender and instructed us to proceed.
Our responsibility
We act in good faith and with reasonable care in sourcing finance options. We cannot guarantee approval, interest rates, fees, or any specific outcome. All final loan terms are set by the lender.
Your responsibility
You are responsible for ensuring that all information you provide is accurate, complete and up to date. False or misleading information can lead to loan rejection or, in serious cases, legal consequences.